Location: Toronto, ON (in-office)
Type: Full-Time (In-office, 5 days/week)
Reports to: Founders / Marketing Director

Overview:

We are looking for a multi-talented Creative Content & Operations Coordinator to support both the digital storytelling and day-to-day operations of our Korean skincare brands, Saranghae and Orora Skin Science. This role blends creative production with organizational excellence. The ideal candidate is a trend-savvy content creator with strong administrative skills, passionate about beauty, skincare, and wellness. You will help bring our brand vision to life while ensuring our office, team, and processes run smoothly.

Key Responsibilities:

Content Creation & Digital Marketing
Conceptualize, plan, shoot, and edit content for Instagram, TikTok, YouTube, LinkedIn, and other platforms

Create original video and photo content featuring products, founders, team members, customers, and community stories

Stay ahead of social trends, sounds, and viral opportunities

Execute weekly content days: sourcing props, planning setups, booking talent/customers, and managing logistics

Maintain an organized content library with labeled folders for photo, video, and campaign assets

Write engaging captions, hooks, and storylines that reflect brand voice

Analyze content performance and optimize for engagement and growth

Collaborate with marketing, design, and leadership teams on campaigns, launches, and partnerships

Operations & Administrative Support
Manage daily administrative tasks and support smooth office operations

Assist founders with calendar management, travel planning, meeting preparation, and content day coordination

Maintain organized digital and physical filing systems (Google Drive, Dropbox, etc.)

Assist with onboarding and HR coordination for new hires

Support team operations during product launches, content days, and in-person events

Coordinate deliveries, inventory shipments, and pack product orders

Skills & Experience

2+ years experience in content creation, social media, administrative support, or a hybrid role

Proficiency in video editing tools (CapCut, Premiere Pro, Final Cut, etc.) and design tools (Canva, Adobe Creative Suite)

Strong understanding of social platform algorithms and trends

Excellent organization, multitasking, and communication skills

Proficient in Google Workspace (Docs, Sheets, Drive) and project management tools (Asana, Slack)

Strong visual aesthetic and understanding of lifestyle, luxury, and skincare branding

Portfolio of original content required, along with three professional references

Positive self-starter with a passion for beauty and wellness

Compensation:

Salary Range: $48,000 – $60,000 annually

Perks: Skincare product allowance, access to events and wellness days, performance-based bonuses, and growth opportunities within the company.