How to use Orora Bioactive Collagen System with Saranghae Complete 5 Step Bundlefor the summer months.
Customer Name: Amy R.
Skin Type: DrySkin
Condition: Sensitive, Deyhydrated
Skin Stage: 65+ (mature+)
Question From Amy
MHello Saranghae,
I’ve been a Saranghae customer for over 5 years now and I think I’ve tried all of your products. I am a Complete 5-Step original VIP member and I do switch to your Orora products in the summer. I have a question regarding your serums and creams.
Can you tell me why I should use either the serum, cream or both?
How am I supposed to use them?
They seem like the same thing to me, what is the difference and am I using them correctly?
By the way, love your products. I get compliments on the regular :)
Thank you in advance.
Amy
Saranghae Recommendation
Hi Amy,
Thank you for writing in. And yes, I do see that you’ve been with us for quite a long time. Thank you for your continued support, we greatly appreciate it.Ahh the age old debate: serum vs. cream.I’ll explain how our skincare industry defines serum vs. cream and then I’ll give you my personal thoughts on the matter. Face serums are specially an anti-aging focused product that has two main functions. They usually contain a higher concentration of active ingredients (ex. Vitamin C). They’re made to penetrate deeper into your skin, down to your dermis layer. You’ll find that serums are in a more liquid like substance (leaning toward watery) and they get absorbed quickly.The way to use a serum is to either on naked skin or after cleansing/toning steps (our recommendation). You don’t need a lot because the actives are concentrated in a serum.Face creams (moisturizing creams etc..) are all generally a foundational, all purpose products that are great at moisturizing the outer layers of your skin and protecting it from environmental stressors and impurities. The analogy is that of a shield. This is why if it works for you, we recommend using both serum and cream because they have different and complimentary properties.Now, my personal opinion on this matter. I personally apply both serum and cream for both day and night routines. I can see a visible difference if I only use a serum or a cream. But not everyone is the same and it is a personal preference. We have customers that say that they don’t see much of a difference when using one or both products. For example, with our SPF50, some customers simply appy the SPF50 for a day time routine and no other product. If one had to make a choice between the two for budgetary reasons - I’d recommend the cream because it is more multi-purpose. We start with the foundation and then build up from there. I would recommend Orora Bioactive Collagen Cream for a lighter experience (great for those with sensitive and acne prone skin). I would recommend our Firm and Lift Regeneration Cream for customers with mature skin who are looking for deep hydration and anti-aging.I hope this helps Amy, I wish you a wonderful summer!Karen WilsonSenior Skincare SpecialistSaranghae Means I Love You | Orora Skin Science
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