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Customer Service

The Saranghae Customer Care Team is ready to assist you.

Our Customer Care support team is available Monday-Friday; 8am-4pm EST

You may reach out to us via LiveChat support by clicking on the Chat icon Chat Icon

Reach us via email at customercare@lovesaranghae.com if you have any questions that pertain to your orders, shipping, account management or payment information.

If you require personalized service with regards to your skin or skincare routine, please reach out to us at myroutine@lovesaranghae.com and we will be happy to assist you.

You may also find the answers you’re looking for in our Frequently Asked Questions. Have a look at our FAQ’s here.